Sydney— May 15, 2017 —Prophecy is pleased to announce that its subsidiary eMite has signed a partnership deal with Genesys to enable its cloud dashboard solution to be sold with PureCloud by Genesys.

eMite, a wholly-owned subsidiary of Prophecy International Holdings Limited (ASX:PRO), today announced an integration with PureCloud by Genesys™, a cloud-based customer engagement and employee collaboration offering from Genesys®, the global leader in omnichannel customer experience and contact center solutions.

PureCloud by Genesys is a unified, all-in-one customer engagement and employee collaboration solution that is easy to use and quick to deploy. A true cloud offering, PureCloud by Genesys is flexible, open, feature-rich, and built for rapid innovation.
eMite is a real-time dashboard and analytics solution designed to dramatically enhance contact centre business performance. Available as a Software-as-a-Service (SaaS) cloud solution, eMite is used in contact centres across five continents.
“This agreement is great for our joint customers as it enables a seamless integration between PureCloud by Genesys and eMite, vastly improving the customer experience and providing customers with a complete solution through a single transaction with Genesys. It also lets eMite accelerate its global expansion and reach more customers across the globe,” said Stuart Geros, founder and CEO, eMite.

As part of the agreement, Genesys and its global partners will resell eMite dashboards and analytics for the PureCloud by Genesys solution as a bundled offering to customers worldwide. The eMite integration aggregates and correlates data from PureCloud by Genesys and multiple business sources, including third-party tools and legacy systems, to deliver historical and live actionable insights in a simple, visual format that can be easily customised for different users.
For more information about PureCloud by Genesys, visit www.genesys.com/purecloud.

The Board is pleased to announce the appointment of Brad Thomas to the new position of CEO for the Prophecy International group (ASX:PRO).

Brad joined eMite in October 2016 as the General Manager of Sales. Prior to joining eMite Brad was most recently Senior General Manager and Head of Sales at Canon Australia.

His strategy and leadership experience spans sales, marketing, service delivery and operations with strategic growth know-how developed across companies such as Microsoft, Canon, Novell, Lenovo and Telstra in Software, Managed Services, Telecommunications and IT equipment markets.

In this new role, Brad has been tasked to construct and execute a plan for both the short and long term growth of the Prophecy business to ensure that investors are able to realise the potential of our current software offerings, together with any new acquisitions.
Brad’s mandate includes returning the Snare business to growth, capitalising on the immediate opportunities with eMite and achieving synergies across the group.

Brad has 20+ years’ experience in growing businesses across Australia, New Zealand, Asia Pacific and Japan and is known by industry and peers for Partner and Channel Management and Programs, Go to Market Strategy, Direct Sales Management, Business Leadership and Motivational Speaking.

In previous senior leadership roles Brad has successfully led and developed new Go to Market strategies, built new sales teams, rebuilt and turned around channels sales teams and partner programs, established new channels to market, as well as establishing sales effectiveness and sales enablement programs.

His focus on growth includes making sales organisations and partner ecosystems effective, delivering clear go to market strategies, developing unique value propositions and ensuring strategic alignment across the business. Across his career, Brad has been instrumental in attaining stretch goals, profit and margin growth, increased market share and business efficiencies.

His specialist expertise includes strategy, leadership, sales, business alliances, marketing, partner management, public speaking, operational management, service delivery and cross-functional engagement.

Brad’s high performance background includes an athletic career spanning three Paralympic games including Gold, Silver and Bronze medals and a Medal of The Order of Australia (OAM) for service to sport.

We all welcome Brad Thomas into this most senior role within the Prophecy group and look forward to a new phase of growth.